WHAT IS PERSONAL INFORMATION
“Personal Information” means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.
WHAT PERSONAL INFORMATION DO WE COLLECT
Kooko’s Pizza sells product through delivery and take-out services and in order to provide you with our product and with these services we collect your name, email address and telephone. Payment information may be collected for the sole purpose of processing your order and receiving payment of the same.
HOW DO WE COLLECT PERSONAL INFORMATION
Kooko’s Pizza collects personal information which you provide to it voluntarily, for example: request for home delivery of product, respond to offers, queries or complaints, participate in one of our contests, sweepstakes or surveys.
HOW DO WE USE PERSONAL INFORMATION
Kooko’s Pizza uses the personal information you provide for the purposes for which it was provided, for example to process a request for home delivery of product; to respond to queries or complaints; to notify you that you have won a prize, contest or sweepstakes. Kooko’s Pizza uses your Personal Information to better understand your needs, to improve our products and services, to develop and advance the business system of Kooko’s Pizza and to ensure better customer satisfaction.
Kooko’s Pizza’s Direct Marketing Kooko’s Pizza may use your personal information for contacting you about products and services, special offers and upcoming promotions or events offered by us, our affiliates, or our marketing partners that we think may be of interest to you for the purposes of marketing.
WHEN AND HOW DO WE DISCLOSE YOUR PERSONAL INFORMATION
Kooko’s Pizza utilizes third party suppliers, vendors and service providers to undertake various tasks on our behalf, such as delivery of our product, analyzing and sorting data, removing repetitive information from customer lists, and hosting and maintaining databases. These organizations may have access to personal information to the extent needed to perform their functions, but they may not use it for other purposes, such as marketing their products and services to you or providing your information to third parties. Kooko’s Pizza may, for the purposes of its business transactions, share personal information with its professional advisors, suppliers, franchisees, or agencies. Any entity with which we share personal information is required to comply with all applicable privacy laws. Kooko’s Pizza does not sell your personal information.
Where permitted or required by law, Kooko’s Pizza may collect, use or disclose your personal information without your consent, for example to comply with a subpoena or warrant issued or an order made by a court, to collect a debt you owe to us.
HOW DO YOU CONSENT
HOW DO WE PROTECT
We will protect your information with appropriate safeguards and security measures. We have implemented physical, technological and organizational procedures designed to protect the integrity and security of your personal information based on the nature, sensitivity and format of the personal information collected, used, stored or disclosed by Kooko’s Pizza. We will retain your personal information only for the time it is required and for the purposes for which it was collected. Only employees and agents of Kooko’s Pizza who need to access your personal information in the course of their duties will have access to it.
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do business at Kooko’s Pizza whether on the telephone, at our Stores or on our Web site or Applications.
If you do not want us to obtain your personal information, please do not supply it to us. Even though you may choose not to provide/ submit personal information and you still will be able to visit most of the Kooko’s Pizza Web site or Applications but you may not be able to enjoy certain personalized features. Kooko’s Pizza is the sole owner.
FRANCHISEE PERSONAL INFORMATION
Kooko’s Pizza Web site or Applications also acts as a communication portal with our franchisees. Only franchisees and employees of Kooko’s Pizza can become registered users of Franchisee Login on Kooko’s Pizza Web site or Applications. Kooko’s Pizza may collect personal information of its franchisees for this purpose including, without limitation, your name, email address, postal address, telephone number, a unique individual username and a unique individual password.
INFORMATION COLLECTED USING TECHNOLOGY
We may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected so that we know where to send information you are requesting.
Kooko’s Pizza website’s server, or the servers of companies that are used to operate this site or application, may place a “cookie” on your computer in order to allow you to use the website or applications and to personalize your experience. A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow us to recognize your computer while you are on our website or applications and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website or applications. Most web browser applications (such as Google Chrome and Safari Web Browser) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website or application.
Kooko’s Pizza maintains physical, electronic, and procedural safeguards to help guard personal information. If transactions are offered on the web site or applications, transaction information is transmitted to and from Kooko’s Pizza in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Kooko’s Pizza restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.
Although we make every effort to preserve user privacy, we may need to disclose personal information as follows: i. when required by law to comply with a judicial proceeding, a court order, or legal process served on us; ii. to protect users of our Web site or Applications and our Web site or Applications from fraudulent or abusive use.
Kooko’s Pizza reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, Kooko’s Pizza will post a notice on its homepage and a link to the new policy.